Estimate waiting approval
Quick actions: message, book, convert
Biro: Run the jobs. Run the business.
A single dashboard that organizes leads, schedules, payments and customer conversations — designed so technicians and office staff spend less time on admin and more time on profitable work.
- ✓ Auto follow-ups that convert estimates
- ✓ Unified inbox for every customer message
- ✓ Invoicing, QR & online payments
- ✓ Job board, timesheets & field evidence
- ✓ Reputation automation for more reviews
- ✓ Assets, vendors & payroll-ready exports
Dashboard
Jobs overview
Live snapshot
Your day's priorities at a glance
Kanban sample
New
In progress
Technician en route — job notes & photos
Capture evidence and update status from mobile
Completed
Job closed — invoice ready
Auto-request review and schedule follow-up
Live demo • No credit card
Everything your service business needs — organised
Centralize jobs, documents, people and billing. Reduce double-entry, speed approvals, and improve cashflow with fewer moving parts.
- Contracts & Documents
- Create contract templates, attach job evidence, collect e-signatures and store everything in one searchable place.
- Employee & Payroll
- Capture timesheets, approvals and labor costing so payroll exports are ready for your payroll provider.
- Jobs & Field Ops
- Dispatch boards, mobile job notes, geofenced clock-ins and photo evidence to reduce disputes and speed invoicing.
- Assets & Equipment
- Track tools and vehicles, run audits, and attach maintenance records to prevent loss and downtime.
- Vendors & Costs
- Record vendor bills and material usage against jobs so you always know true margins.
- Billing & Payments
- Convert estimates to invoices, accept QR and online payments, and reconcile quickly with accounting exports.
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Leads & Unified Inbox
Capture and manage leads from WhatsApp, SMS, email and web chat in one timeline — keep full context to reply faster and book more jobs.
- Auto-capture: Every incoming message becomes a lead with source details.
- Auto-tag & route: Send hot leads to the right person instantly.
- Quick actions: Reply, attach an estimate or send a booking link without leaving the thread.
Sales Automation
Pre-built follow-ups and alerts that nudge prospects toward booking, without manual outreach.
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Estimate follow-ups
Automated cadences with pause-on-booking logic to keep messages relevant.
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Engagement
Reminders and promos tailored to service type and customer history.
Re-Marketing
Automated campaigns to reactivate past customers and drive repeat bookings with timely, relevant offers.
Cadences
Flexible 30/60/90-day and annual flows designed for recurring service schedules.
Segmentation
Target by last job, service type, location or lifetime spend.
Reputation Automation
Capture more positive reviews and resolve unhappy customers before they go public.
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Timed requests
Send review asks at ideal moments: immediately, 24h or 72h after job completion.
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Smart routing
Positive feedback goes public; low scores create an internal ticket for fast recovery.
Tickets & SLA
Manage callbacks, warranty claims and escalations with clear SLAs and automatic alerting so nothing is missed.
SLA alerts
Notify owners before breaches and keep a tamper-proof SLA history.
Routing
Assign by region, skill or tag and escalate automatically when needed.
Task Management
Create checklists, assign tasks, and track completion from the job or office view to keep work consistent and safe.
Assign & Track
Assign tasks to people or roles, set due dates and follow progress in one place.
Mobile checklists
Technicians complete steps with photos and notes — managers review from the dashboard.
How Biro fits into your day
From first contact to invoice and review — Biro automates the handoffs so your team stays productive and customers stay satisfied.
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Lead → Auto-replyInstant booking links and context capture.
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Estimate → Follow-upsTimely nudges that increase conversion.
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Job → Dispatch & TrackMobile updates, photos and timesheets for accurate billing.
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Complete → Payroll & Re-marketingExport payroll-ready timesheets and trigger re-engagement campaigns.
Integrations & API
Pre-built connectors for payments, accounting and messaging — plus a simple REST API and webhooks to build custom flows that match your operations.
- Connectors:
- Stripe, QuickBooks, Xero, PayPal
- Messaging:
- WhatsApp, Twilio, SMS
- Marketing:
- Google, Facebook, Zapier
- Workflow:
- Webhooks, REST API
Pricing that scales with you
Per-seat plans — start small, add seats as you grow. Annual billing saves two months.
Essential
Indie pros & small teams
$99 /mo
or $990/yr
Core ops, jobs & unified inbox
Additional seats: $19/mo
Pro
Growing teams
$149 /mo
or $1,490/yr
Automation, payroll-ready timesheets
Additional seats: $19/mo
Scale
Larger teams & enterprise
$249 /mo
or $2,490/yr
Advanced reports, API & SSO
Additional seats: $19/mo
| Feature / Module | Essential | Pro | Scale |
|---|---|---|---|
| Seats & Billing | |||
| Seats included | 1 seat | 3 seats | 5 seats |
| Additional seats | $19 / seat / month | $19 / seat / month | Custom enterprise pricing |
| Contracts & Documents | |||
| Contract templates | Basic templates | Custom templates | Advanced template library |
| Document storage | Limited storage | Expanded storage | Unlimited storage with retention control |
| E-signature & approvals | E-sign only | E-sign + internal approvals | Multi-step and role-based approvals |
| Employee & Payroll | |||
| Employee profiles & documents | Basic records | Certifications & expiries | Advanced compliance tracking |
| Timesheets & clock-ins | Manual timesheets | Geofenced clock-ins | Rules-based overtime & PTO |
| Payroll exports | CSV exports | QuickBooks / Xero | Custom payroll integrations |
| Jobs & Field Ops | |||
| Job board & scheduling | Core job board | Advanced views | Custom workflows |
| Dispatch | Manual assignment | Drag & drop dispatch | Auto-dispatch rules & SLA routing |
| Field evidence | Photos & notes | Tagged evidence + timestamps | Tamper-proof audit logs |
| Assets & Equipment | |||
| Tool & vehicle records | Basic tracking | Maintenance logs | Preventative scheduling |
| Equipment audits | Manual audits | Audit reminders | Automated audit cycles |
| Vendors & Costs | |||
| Vendor management | 1 vendor list | Multi-vendor list | Vendor performance & ratings |
| Material usage tracking | Manual entries | Van stock tracking | Multi-van real-time tracking |
| Cost allocation | Basic | Vendor bills mapped to jobs | Advanced job costing model |
| Billing & Payments | |||
| Estimates to invoices | Convert manually | Automated with reminders | Approval flows + multi-stage |
| Payment methods | QR & Stripe card | + PayPal, Xendit | All gateways + custom PSP setups |
| Accounting exports | CSV | QuickBooks / Xero | Advanced mapping & sync |
| Leads & Inbox | |||
| Unified inbox | Email + chat | WhatsApp + SMS | All channels + API |
| Lead auto-capture | Manual capture | Auto-capture + source tagging | Advanced routing & rules |
| Sales Automation | |||
| Follow-up sequences | Basic reminders | Conditional flows | Custom triggers + webhooks |
| Engagement messages | Manual send | Scheduled | Behavioral automation |
| Re-Marketing | |||
| Customer segmentation | Basic filters | Advanced segments | Smart segments + scoring |
| Re-activation cadences | Simple cadences | Multi-step flows | Full campaign builder |
| Reputation Automation | |||
| Review request timing | Manual | Automatic timing (24h, 72h) | Optimized timing based on customer type |
| Smart routing | — | Low-score → internal ticket | Enterprise-level routing & reporting |
| Tickets & SLA | |||
| Ticketing | Basic callbacks | Warranty tickets | Advanced workflows & escalation |
| SLA timers & alerts | — | SLA clock + alerts | Breach escalation + reporting |
| Task Management | |||
| Task assignments | Manual tasks | Role-based assignments | Conditional assignments & automation |
| Checklists | Basic checklists | Custom reusable templates | Versioned templates with QA |
| General / Misc | |||
| Branding / white-label | — | Optional (paid) | Included (enterprise) |
| Custom feature requests | — | Roadmap consideration | Dedicated development time (contract) |
| Pricing model | Per-seat monthly | Per-seat monthly | Custom enterprise pricing |
Notes: Monthly quotas. Contact sales for custom plans and volume pricing.
Testimonials
What trades pros say
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“Biro replaced four tools. Our techs now spend more time on jobs and less on admin.”
— Ahmad -
“Auto follow-ups turned cold estimates into bookings with no extra staffing.”
— Sari -
“The unified inbox instantly cleared our WhatsApp backlog. Communication is simple now.”
— Andi
Stop juggling apps — focus on the work that pays
Start a trial or book a demo. No credit card required.
All Available Integrations
A growing library of connectors for payments, accounting, messaging, reviews and automation — plug in the tools you already use or build your own with our API.
Stripe
PayPal
Midtrans
Xendit
QuickBooks
Xero
Accurate Online
Jurnal.id
WhatsApp Business API
Twilio SMS
Telegram Bot
Email SMTP
Google My Business
Google Calendar
Google Sheets
Google Drive
Zapier
Make.com
Slack
Microsoft Teams
Trustpilot
Google Reviews
Facebook Reviews
Yelp
More integrations added monthly — contact us for custom connectors or priority access.