Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal data we collect, how we use it, and your rights.

1. Information We Collect

Account Data: Name, email, company info, and credentials.
Billing Data: Payment method details (processed by our payment providers), billing address, and transaction history.
Usage Data: Log data, device/browser information, pages viewed, and actions within the Services.
Content: Files, records, and other data you upload or generate.
Support Data: Messages, attachments, and feedback.

2. Sources of Data

We collect data you provide directly, data collected automatically, and data from third-party integrations you connect.

3. How We Use Data

Provide, operate, and improve the Services
Billing, payments, and account management
Security, fraud prevention, and abuse detection
Support and communications (service notices, updates)
Analytics and product development
Legal compliance

4. Legal Bases

Where required (e.g., EEA/UK), our processing bases include contract performance, legitimate interests, legal obligations, and consent (where applicable).

5. Sharing of Data

We share data with vendors and subprocessors that help us deliver the Services (e.g., hosting, payments, email). We may disclose data if required by law or in connection with a merger or acquisition. We do not sell personal data.

6. International Transfers

Data may be processed globally. When transferring personal data internationally, we use appropriate safeguards (e.g., Standard Contractual Clauses).

7. Retention

We retain data for as long as needed for the purposes described, to comply with legal obligations, or to resolve disputes. You may request deletion subject to limitations.

8. Security

We implement technical and organizational measures to protect personal data, including encryption in transit, access controls, and logging.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object, port data, and withdraw consent. Contact us to exercise these rights.

10. Children

The Services are not directed to children under 16. We do not knowingly collect data from children.

11. Changes

We may update this Privacy Policy periodically. We will post the updated version and change the “Last Updated” date.

12. Contact

For privacy inquiries or requests, contact our support or privacy team.

This document is a template and not legal advice. Consult your counsel for compliance with applicable laws.